Supervisor Al Tayer Group Dubai

Al Tayer Group is currently looking for a Supervisor who will be responsible to ensure excellent customer service through effectively managing the department team, controlling and monitoring department operations including merchandising and stock control in order to achieve the department target. This is a mid level full time role. The salary of this role ranges from 6000 AED to 15000 AED, which may be slightly negotiatable during the interview

Responsibilities of Supervisor

• Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor.
• Analyse sales data to maximize sales on day to day basis.
• Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager.
• Motivate team members to achieve shared goals and acknowledge team and individual successes.
• Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department.
• Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action.
• Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas.
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.

Eligibility Requirements

The eligibility requirements for role of a Supervisor are as under:

• High school qualification.
• 4-5 years experience in Sales or Customer Service environment.

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