Khaleej Times

https://www.khaleejtimes.com/

Consumer Goods Industry presently has a job opening for eligible candidate for position of a Supermarket Supervisor to join their team in Dubai. The selected candidate will oversee daily operations, manage staff, and ensure the efficient functioning of the supermarket. This job was published on Khaleej times on 07 February, 2024. Submit your application if you are interested in this job role.

Responsibilities of Supermarket Supervisor

Supervise and coordinate the activities of supermarket staff, including cashiers, stockers, and customer service representatives.
Ensure compliance with company policies, procedures, and safety regulations.
Monitor inventory levels and order merchandise to maintain adequate stock levels.
Train and coach staff on customer service, sales techniques, and product knowledge.
Handle customer inquiries, concerns, and complaints in a professional and timely manner.
Maintain cleanliness and organization of the supermarket, including aisles, shelves, and checkout areas.
Conduct regular inspections to ensure product quality, freshness, and compliance with food safety standards.
Assist in scheduling staff shifts and managing payroll.
Ensure planogram compliance and FIFO practices.
Manage promotional displays and execution.
Resolve customer complaints and maintain positive relations.
Train CSAs on upselling, cross-selling, and excellent service.
Maintain a clean, audit-ready, and functionally equipped store.
Set individual targets and monitor performance.
Conduct appraisals and address grievances.
The ideal candidate will be a results-oriented, customer-focused leader with strong retail management skills.

Requirements of Supermarket Supervisor

The requirements for the job role of Supermarket Supervisor are as under:

High school diploma or equivalent; additional education or training in business management is a plus.
Previous experience of 5-7 years in a supervisory role in the retail industry, preferably in a supermarket or grocery store.