Supermarket Manager Khaleej Times UAE

  • Full time
  • Dubai, UAE
  • Posted 5 months ago
  • 5001-7000 AED / Month

Consumer Goods Industry presently has a job opening for eligible candidate for position of a Supermarket Manager in Dubai. The selected candidate will be responsible to drive profitable store growth through exceptional sales, customer service, inventory management, and team leadership. This job was published on Khaleej times on 22 January, 2024. Submit your application if you are interested in this job role.

Responsibilities of Supermarket Manager

  • Revenue & Profitability: Achieve monthly, quarterly, and annual budgeted revenue and gross profit.
  • Customer Satisfaction: Maintain excellent store ambience, product availability, and positive customer relations.
  • Inventory Management: Ensure 100% stock availability for fast-moving items and minimize damages and expiries.
  • Operational Efficiency: Control budgets through expense management, staff scheduling, and efficient logistics.
  • Team Performance: Improve team productivity through performance reviews, coaching, and training.
  • Accountabilities: Track and reduce operational costs.
  • Inventory Management.
  • Maintain adequate stock levels.
  • Coordinate stock replenishment and expiries.
  • Conduct and report inventory counts.
  • Merchandising & Assortment: Review category sales and optimize assortments.
  • Ensure planogram compliance and FIFO practices.
  • Manage promotional displays and execution.
  • Customer Management: Resolve customer complaints and maintain positive relations.
  • Train CSAs on upselling, cross-selling, and excellent service.
  • Facility Management: Maintain a clean, audit-ready, and functionally equipped store.
  • Staff Management: Monitor and allocate staff work.
  • Set individual targets and monitor performance.
  • Conduct appraisals and address grievances.
  • The ideal candidate will be a results-oriented, customer-focused leader with strong retail management skills.

Requirements of Supermarket Manager

The requirements for the job role of Supermarket Manager are as under:

  • Diploma or degree degree in Business Administration, retail management or a related field.
  • Proven experience of 2-5 years as a Supermarket Manager or in a similar role.

Skills & Knowledge Desired

  • Strong leadership and management skills to effectively lead and motivate a team.
  • Excellent communication and interpersonal skills to interact with staff, customers, and suppliers effectively.
  • Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks.
  • Sound financial management skills to analyze financial data and make informed decisions.
  • Problem-solving and decision-making skills to address issues promptly and effectively.
  • Attention to detail to ensure accuracy in inventory management and compliance with regulations.
  • Knowledge of supermarket operations, including merchandising, inventory control, and customer service.
  • Proficiency in using computer systems and software for inventory management, sales reporting, and other administrative tasks.

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