Store Supervisor Chalhoub Group UAE

 Chalhoub Group presently requires an eligible candidate for job role of a Store Supervisor. The selected candidate will work at Swarovski brand at Ibn Battuta Mall in Dubai. The candidate will be responsible for managing the team’s performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising, and managing stock in accordance with the Company’s policies and procedures.

Duties of A Store Supervisor

• Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.
• Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
• Build and maintain guest experience standards in order to build strong loyalty.
• Assist in the achievement of the store’s sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
• Execute and Participate in projects and community events and activities with minimal supervision.
• Stay ahead of latest trends, products and share feedback with the store manager and relevant stakeholders in the back-office team.
• Understand and communicate the organization’s priorities to ensure team’s alignment with Group’s objectives.
• Define in areas of responsibility for each sales team member and manage, engage and guide the team.
• Create and maintain schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff.
• Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
• Leverage available technology tools when available to support customer experience in and outside of store.
• Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements.

Requirements for role of Store Supervisor

The eligibility requirements for role of Store Supervisor are as under:

• A high school diploma is the minimum requirement.
• 2-3 years of previous proven experience.

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