Store Supervisor Baccarat Chalhoub Group Dubai

Working as a Store Supervisor at Baccarat (flagship brand linked to Chalhoub Group) in Unit GS, 075, Financial Center Rd, Downtown Dubai, Dubai, UAE, candidate will be responsible for assisting the Store Manager in managing the team’s performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising and managing stock in accordance with the Company’s policies and procedures. Summia Abdou alhafeez (Talent Acquisition Manager Fashion) post this job. This is an Intermediate level full time job. And salary can range between 6000-12000 AED/month.

Responsibilities of Store Supervisor

• Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
• Follow all appropriate Retail policies, processes and standard operating procedures to ensure that work is done in a systematic and consistent manner.
• Build and maintain guest experience standards in order to build strong loyalty.
• Assist in the achievement of the store’s sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
• Execute and Participate in projects and community events and activities with minimal supervision.
• Stay ahead of latest trends, products & competitors & share feedback with the store manager and relevant stakeholders in the back-office team.
• Team Management and Support: Create a positive work environment based on trust, respect and fairness. And voice of the employees when needed by sharing any of their feedback, challenges & concerns with the store manager & HR teams.
• Understand and communicate the organization’s priorities to ensure team’s alignment with Group’s objectives
• Assist the Store Manager in defining areas of responsibility for each sales team member. Manage, engage and guide the team reporting to the Store Manager
• Create and maintain schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff

What you will do more

• Customer Centricity: Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.
• Manage VIP Guests relationships
• Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
• Operational Excellence: Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand’s VM guidelines
• Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)
• Assist the Store Manager in preparing for inventory audit. And enter all received goods in Baan inventory to ensure proper record of all stock movements
• Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines.
• And escalate complex issues to the Store Manager to ensure that the issue is close efficiently & in a timely manner.

Requirements for Role of Store Supervisor

• A High School Diploma or Equivalent.
• 2 years experience in a leadership role within a Luxury retail store.
• Currently Based in the UAE.

Specialist Internal Audit Chalhoub Group Dubai

Tagged as: Store Supervisor