Store Manager Nike (GMG) UAE

An ideal opportunity for the role of Store Manager has been announced by Nike for its stores in Dubai & Abu Dhabi. The selected candidate will be responsible for the overall operation of a retail stores including staff management, inventory control, sales and marketing. Interested candidates should submit their applications ASAP.

Responsibilities of Store Manager

• Communicates store targets to the team and drives sales to achieve financial objectives.
• Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products.
• Oversees and monitors all point of sales activities in the store which includes – sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback etc.
• Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements & change floats).
• Regularly audits store administration and resolves any issues, assists in carrying out annual stock counts and spot checks.
• Monitors and handles customer complaints and take corrective action in line with policy, resolves customer complaints and responds to feedback in a timely and professional manner.
• Tracks and evaluates brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability.
• Monitors and analyzes sales reports and provides insights to maximize stock potential, reports on the performance of new and core collections.
• Maintains window and in store displays to a high standard in line with merchandising guidelines.
• Oversees and monitors the inventory management in the store (stock availability, order management, back store management & stock movement within store).

What You Will Do More

• Ensures accurate stock merchandise and management (stock ageing , stock loss & space management) within the store.
• Coordinates with facilities department on repairs or replacements of furniture or equipment, supports company maintenance standards/programs to optimize asset life.
• Maintains staffing levels consistent with operational needs to ensure exceptional customer service, prepares schedules and ensures adequate shift coverage.
• When preparing forecasts and staff rosters, take account of important promotional events and seasonal peaks.
• Ensures that the team is adequately trained in inventory management techniques such as in bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies.

Requirements for Role of Store Manager

• Diploma or degree in business administration, retail management or a related field.
• 2+ years of retail Experience in GCC.

Skills & Knowledge Desired

• Fluent English (written and spoken).
• Industry expertise.
• Product/Category knowledge.

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