Store Manager Al Futtaim Dubai

The Store Manager will lead the team to achieve the Retail Objectives, creating an environment that delivers an exceptional customer experience by serving and selling in store and through all digital channels. This is a mid level full time role. The salary for this role ranges from 12000 AED to 18000 AED, which may be slightly negotiable during the interview.

Responsibilities of Store Manager

• Lead a selling culture within the team and maximize sales in store and through all digital channels
• Identify and anticipate opportunities to drive sales performance and availability through regular review and analysis of MI and embed this behavior in the team
• Lead the business selling strategy and inspire your team to deliver store and regional events
• Build strong relationships, networking both internally and externally, to drive sales performance, maximize footfall, share best practice and provide influencing business feedback
• Lead the store team to ensure right first-time implementation of all retail activity and deliver excellent visual standards of presentation
• Lead a selling culture within the team and maximize sales in store and through all digital channels
• Identify and anticipate opportunities to drive sales performance and availability through regular review and analysis of MI and embed this behavior in the team
• Lead the business selling strategy and inspire your team to deliver store and regional events
• Build strong relationships, networking both internally and externally, to drive sales performance, maximize footfall, share best practice and provide influencing business feedback
• Lead the store team to ensure right first-time implementation of all retail activity and deliver excellent visual standards of presentation.

Further More

• Drives accuracy & availability process to deliver business availability targets.
• Manages an effective food fill and top up process through the delivery of cost improvement programs and productivity targets.
• Probes daily diagnostic and takes action to deliver stock to the required standard every day.
• Manages on shelf availability and checks store stock reports for accuracy and sign off on a daily basis.
• Reviews and implements plans at department level accurately reflecting the floor plan and recommendations from the planning team.
• Coaches advisors to deliver and maintain sale floor plans.
• Provides feedback to visual merch. manager of any issues with the plans and ensures store feedback is provided as part of the floor plan sign off process.
• Manages space and equipment accuracy within the store.
• Delivers décor to policy and liaises with the relevant teams to ensure correct implementation.
• Uses relevant service measures to identify and implement actions for improvement. Feeds back to the team and individuals on key risk areas.
• Samples and measures service in store using Tell M&S results, Customer recommendations and uses feedback to improve the service offer delivered by the team.
• Recognizes individuals who deliver excellent service by giving feedback and utilizing Exceptional Efforts and Champion Awards and nominations to reward those who provide excellent customer service.
• Coaches team to ensure they actively demonstrate and role model Service . Moreover Doing the right thing’ and the 4 key service behaviors.

Requirements for Role of Store Manager

• Bachelor’s Degree in business administration.
• 1-2 years of experience.

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