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Specialist Coffee Operations Talabat Dubai

  • Full time
  • United Arab Emirates, Dubai, UAE View on Map
  • @Jumeirah Group posted 1 year ago
  • Posted : February 16, 2024 -Accepting applications
  • Salary: د.إ800,020,000.0 - د.إ800,020,000.0 / Monthly
  • View(s) 282

Job Detail

  • Job ID 8137
  • Career Level  Intermediate
  • Experience  Fresh
  • Gender  Female|Male

Job Description

Talabat is looking for a Coffee Operations Specialist to join the team and focus on growing their delivery only coffee brand Everyday Roastery. The role will be responsible for managing the overall quality of food & beverages across the stores in UAE. You would be working closely with the operations team, bridge training gaps, guide in-store team members to serve delivery customers by implementing high standards.

Responsibilities of Specialist Coffee Operations

  • Implement and maintain quality control procedures in stores, ensuring consistency and adherence to standards are met.
  • Ensure that coffee products, including beans, brewed coffee, and specialty beverages, meet the established quality standards.
  • Sense check food items such as bakery, sandwiches, cakes and establish a perimeter for staff to evaluate the Do’s & Don’ts for maximum quality output.
  • Collaborate with the operations team to trace feedback from customers & deliver support training, refreshers to drive qualitative results.
  • Collaborate with suppliers often to discuss opportunities & challenges for ensuring a steady supply of quality ingredients.
  • Oversee the maintenance of in-store equipment to ensure they are in good working condition.
  • Evaluate food preparation & packing techniques within stores focused on delivering the best products to customers.
  • Collaborate with the operations team to identify functional gaps and drive process improvement plans.
  • Build & own SOP rollouts from ideation to implementation.
  • Ensure SOP’s are consistently monitored and followed within in-store setup.
  • Ensure that all operational processes comply with health and safety regulations, including food handling and preparation standards.
  • Maintain and update documentation related to quality assurance processes and compliance with industry standards.
  • Train new and existing staff on quality control procedures, operational processes, and customer service standards.
  • Supporting Area Managers in new launch initiatives by training team members on products.
  • Implement ongoing training programs to keep staff updated on the latest industry trends, quality standards, and operational best practices.

Eligibility Requirements

The eligibility requirements for the role of a Specialist Coffee Operations are as under:

  • Bachelor’s degree in hospitality management or a related field.
  • 5 years of experience within the coffee industry focused on training, quality, and in-store operations.
  • Experience in a complex fast-paced environment.

Skills Desired

  • Knowledge with roasting techniques, food handling, coffee preparation, quality control and equipment handling is essential.

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