Spa Therapist The Ritz Carlton Marriott International

Responsibilities of Spa Therapist

Job Specific Duties

• Spa Specialists play an important role in support of a number of vital Spa functions.
• At hotels these associates work to build an experience that is memorable and unique – with Spa services on the side.
• Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.
• Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments.
• The Spa Specialist makes transactions feel like part of the experience.

General Duties

• No matter what position you are in, there are a few things that are critical to success – creating a safe workplace.
• Following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance.’
• Communications are professional.
• Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces),.
• Managing reservation software (read and visually verify information).
• Taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping).
• Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for guests and business each and every time.

Requirements of Spa Therapist

• Certification/diploma in spa treatments.
• Minimum of 2 years experience as a licensed therapist in a luxury hotel setting