Job Detail
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Job ID 6754
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Career Level Intermediate
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Experience Fresh
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Gender Female|Male
Job Description
An exciting job opportunity has arisen for a Spa Therapist to join Spa department in Jumeirah Zabeel Saray in Dubai, UAE. Established in 1997, Jumeirah Group is a luxury hospitality company which operates a world class 6,500 key port folios of 23 luxury properties across Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world. From the iconic hotel and time less pinnacle of luxury, Burj Al Arab Jumeirah to modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, Jumeirah’s name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining most authentic & diverse cuisines.
A Word About Jumeirah Zabeel Saray
Jumeirah Zabeel Saray is a luxurious beach side resort located on the west crescent of the iconic Palm Jumeirah in Dubai. The resort offers 405 rooms and suites, 38 Royal Residences and the award winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East.
Job Purpose of A Spa Therapist
To provide various spa treatments and services to clients with the goal of promoting relaxation, well being and rejuvenation.
Your Job Duties As A Spa Therapist at Jumeirah Zabeel Saray in Dubai (UAE)
General Duties
- To report for duty punctually wearing the correct uniform and adhering to grooming guidelines as per hotel and spa policy.
- To practice Jumeirah hallmarks and guiding principles within your team and guests during your working hours.
- Perform hammam & massage treatment.
- Perform body treatments offered within Talise Ottoman SPA, including treatments in the SPA treatment menu, new treatments, indoor and outdoor Spa treatments, group events according to standards.
Treatment Rooms
- Ensure hot cabbies always are in immaculate condition.
- Treatment rooms are always set up as per treatment room SOP.
- Cabinets are always set up / tidy / clean as per cabinet SOP.
- Decorative items for the room are the therapists sole responsibility to ensure they are kept in immaculate condition and good working order.
- Candle holders should always remain clean.
- Always turn off lights, no candles should be burning in treatment rooms when treatments are not in progress.
- Adhere to therapist opening and closing procedures.
- Actively report any issues relating to maintenance or housekeeping.
Miscellaneous Duties
- Actively promote spa products to every guest demonstrating full product knowledge.
- Have relevant and sufficient stock to perform treatments to the required standard set out by Jumeirah Zabeel Saray.
- Ensure all treatment rooms are fully set up as per SPA SOP before beginning any treatment.
- Advise guests of spa service programs, treatments and products available at the spa.
- Assist in keeping accurate written consultation records of treatments and products used.
- Participate in on going training, with assistance from your designated trainer and continue to study your skill.
- Retail recommendation cards must be provided to every guest and a note placed on the guest history of products purchased /recommended.
- To assist with supervisor / manager requests during free time.
- To assist spa attendants, if you have 30 minutes or more available to assist with the stocking, cleaning and setting up of the facilities.
- To assist spa GSE’s, if you have 30 minutes or more available to assist with the stocking of retail, assisting guests with tours or questions.
- Assist with checking all spa facilities are in working order, if you notice an issue to report immediately to a supervisor / manager.
What you’ll Need to Apply?
Qualification
- High School graduate.
- Completed state required therapy anatomy and physiology course or internationally recognized therapy qualification.
- Internationally qualified therapist
Experience
- 2 years service experience in a 5 star luxury spa.
Skills & Knowledge Desired
- Extensive knowledge in Anatomy and physiology.
- Extensive knowledge of SPA treatments especially Turkish Hammam.
- Good English knowledge and understanding verbally.
- Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.
- Excellent interpersonal skills.
- Highly organized, ability to multi task and work well within a team.
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