Spa Therapist Accor Hotels UAE

The Spa Therapist at Sofitel Al Hamra Beach Resort Ras Al Khaimah is responsible to provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques. Currently a suitable candidate is being hired by the hotel for this role. This vacancy was published by the hotel on December 17, 2023. Submit your application now.

Responsibilities of Spa Therapist

• Provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques.
• Escort all guests to changing rooms, retail/relaxation area or next appointment.
• Greet all arriving and departing guests in treatment areas by name.
• Receive and respond to all guests concerns, comments or complaints with discretion and urgency.
• Advise all incoming guests of treatment procedures, special instructions and billing information.
• Communicate guest request preferences to relevant departments and co-workers.
• Provide respect, sensitivity and concern for guests needs with a professional and pleasant manner.
• Maintain positive guest relations at all times, including in-house, external, residents and telephone enquiries.
• Accommodate VIP guest preferences.
• Practice professionalism in every situation with management, guests and employees, treating each person with respect and integrity.
• Maintain the confidentiality policy for all guests and employees.
• Maintain guest history files.

Eligibility Requirements

The requirements of Spa Therapist are as under:

• Certification/diploma in spa treatments or therapis.
• At least 2 year of experience in similar role.

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