Full time Offered Salary : د.إ600,013,000.0 - د.إ600,013,000.0 / Monthly

Spa Assistant Manager Desert Islands Resort & Spa Anantara

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Job Description

Spa Assistant Manager at Desert Islands Resort & Spa by Anantara aims to achieve sustainable growth through analysis of business performance; a focus will be the establishment of a closer working relationship, and alignment of Spa & Wellness operational practices with the hotel properties, business partners, guests and Team Members.

Responsibilities of Spa Assistant Manager

  • Communicate with team to identify areas for improvement and to develop and implement a continuous improvement program.
  • To ensure all team members understand each of their own responsibilities and job description correctly.
  • To submit all reports accurately and concise to Operations and others concerned.
  • To give clear understanding to team about spa cost and all spa expense i.e. petty cash spending, product usage etc.
  • Conducted disciplinary action as needed, accurately tracking verbal and written warnings for violations of policy and/or procedures.
  • Conduct weekly meetings with all Team Members about the following issues, weekly revenues problems, review of sales techniques, quality of Teamwork, training needs, any other items which may be concern.
  • Conducted any other related duties as assigned by General Manager.
  • Organized the up selling training program, spa promotion, and event training for each manager and their team.
  • To monitor and retail displays and spa service displays, in spa and public areas.

What You’ll Do More?

  • Ensure retail displays are maintained and stock is interesting and exciting.
  • Plan and create internal spa promotion package with General Manager and hotel.
  • Submit update reports to General Manager.
  • To maintain overall quality and standard strictly.
  • To evaluate and guide all spa Team Members as needed to improve their skills and performance.
  • Review Spa Team Member performance and document all concern and sent to General Manager.
  • To monitor communication memos from General Manager for all Team Member to receive updated information.
  • Work closely with the Hotel to ensure that our Spa and hotel activities are coordinated.
  • Work collaboratively with others to achieve common goals, serves effectively in both team leader & team member roles, and promoted collaboration & teamwork in others.
  • Ensuring good team member working environment and welfare within the area.
  • Acting as Liaison with Hotel General Managers and Department head.
  • To have a complete understanding of and adhere to the company’s policy and procedures.
  • To have a complete understanding of and adhere to the company’s policy related to fire, hygiene, health, and safety.
  • To report for duty punctually and always wear the correct uniform with the name badge.
  • To carry out the other duties as assigned by the management team.
  • To establish good relationship and rapport with guests and Team Members.
  • To ensure the cleanliness and hygiene in work areas.

Requirements of Spa Assistant Manager

  • Bachelor’s Degree in related field
  • Five years’ experience in a similar role in a multicultural team.
  • Experience with Wellness and Aesthetic Spas.
  • Remote and Luxury Resort Experience.

Skills and Knowledge Desired

  • Solid knowledge of spoken and written English
  • In depth knowledge of wellness trends and programming, presentation skills, international experience, capacity optimization technique
  • Comfortable with flexible working hours
  • Applies healthy body mechanics.
  • Strong track record for Revenue drives.
  • Innovative.
  • Strong skills with regards to training team.

Lobby Ambassador Qasr Al Sarab Desert Resort Anantara

Demi Chef De Partie Anantara Hotels Resorts & Spas

Demi Chef De Partie Anantara Hotels Resorts & Spas

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