Marina Home Interiors is currently seeking a dynamic and enthusiastic Showroom Manager to lead showrooms located in UAE. Candidate with a track record of creating outstanding customer experience and exceeding sales goals by developing high-performing teams. Candidate will inspire success in all areas of people and showroom operations and lead with a strong passion for home furnishings. Will plan, monitor and maximize retail budgets and product inventory focusing on sales while acting as a positive role model to the sales team.

Responsibilities of Showroom Manager

• Lead the showroom team in maximizing sales performance by implementing effective actions based on agreed KPIs
• Drive productivity and profitability of the showroom by analysing sales, improving conversions, UPT, ATV and customer database to identify opportunities for growth
• Uphold standards of excellence with beautiful visual merchandising of windows and in-store product display
• Create a positive and self-driven environment for the team to deliver the best customer experience throughout the customer journey
• Strive towards maintaining long-term relationships with customers in order to promote brand loyalty
• Achieve and maintain an excellent premium retail environment through high standards in all areas of the shop floor and related operations
• Report daily, weekly and monthly sales patterns, best sellers and sales by individual and propose actions, based on business trends, to enhance performance
• Plan and coordinate in-store promotional events in collaboration with the Corporate office.
• Accountable for team training on standard operating procedures ensuring all team members have a full understanding of processes and the potential impact on the business
• Understand the local market, trends and competitors’ activities
• Liaise with departments from UAE corporate office to maintain brand & process standards and guidelines

Requirements for Role of Showroom Manager

• A Bachelor’s degree with a proven track record in high-end/premium brands or home furnishings brands.
• Overall retail experience of 12+ years & minimum experience of 5-6 years as a Showroom Manager in large format showrooms.
• Experience in preparing and analyzing reports and converting them to tangible action plans.

Skills And Knowledge Desired

• Excellent interpersonal and effective communication skills (both written & verbal).
• Arabic speaking will be a plus.
• Strong commercial and customer-oriented mindset.
• Computer literacy including the use of Microsoft Outlook, Word, Excel, and PowerPoint.
• Exceptional leadership skills and proven ability to manage large teams effectively.
• Commitment to quality with an eye for detail.

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