Shop Supervisor L’Occitane Chalhoub Group Abu Dhabi

Working as a Shop Supervisor at L’Occitane (flagship brand linked to Chalhoub Group) in Yas Island ياس غرب, Abu Dhabi, UAE, candidate will be responsible for leading a sales team towards achieving the sales target while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. This is an Intermediate level full time job. And salary can range between 4000-6000 AED/month.

Responsibilities of Shop Supervisor

• Will nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner.
• Drive eNPS through people experience initiatives and culture.
• Oversee store’s day to day operations related to VM, Retail Store SOPs adherence, and sales team schedule.
• Offer support to store staff during in-store events.
• Act as the key point of contact with back-office team.
• Ensure click and collect are conducted within SLAs.
• Ensure customer data is properly captured by the team in adherence to marketing team requirements.
• Promote loyalty program (MUSE) and ensure team knowledge about app offerings etc..
• Increase the revenue target of the store.
• Drive sell-throughs within the store.
• Support in-store CX initiatives.
• Provide input to what’s working well, what’s not working well within the store.

Requirements for Role of Shop Supervisor

• High School Diploma or equivalent.
• 1-2 years experience managing a small team in beauty retail.

Skills And Knowledge Desired

Proficiency in Arabic language.

Fragrances Consultant Faces Chalhoub Group Abu Dhabi

Shop Supervisor (L’Occitane Al Ain Mall) Chalhoub Group UAE