Shop Manager Azadea Group Abu Dhabi UAE

Azadea Group is presently looking to hire a candidate for the job role of a Shop Manager in  Ain Al Faydah, Abu Dhabi, United Arab Emirates. This is a Senior level full time job. And salary can range between 10000-20000 AED/month.

Responsibilities of Shop Manager

• Greet customers, offer assistance & serve them in order to ensure their needs and complaints are answered in a timely manner.
• Quality and customer service standards creating customer loyalty and portfolio.
• Ensure a smooth and efficient receiving process of items/shipments also monitor all kind of inventory activities such as cycle counts. And stock movements including transfers between shops, transfers to/from warehouse, damaged items, devolution, etc.
• Analyze hourly/daily/weekly sales performance, monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximize sales and sellout
• Detect, anticipate and provide regular feedbacks on customers’ needs, markets trends and competitors activities affecting the region/ market
• Recruit, train, motivate and evaluate team members to ensure that they have the necessary skill base and required image and that they are optimally enabled to maximize their potential and contribution to the company.
• Conduct daily Japanese meetings to keep the staff informed and engaged
• Prepare staff schedule based on budgeted hours and/ or visitors’ traffic, daily sales targets, events, operational needs.
• Ensure the effective communication of sales plans and set daily and hourly targets to the Shop/Department team.
• Log/update all commercial & operational information, various requests on the provided platforms (Helpdesks, Loss Prevention application, etc.) in a timely & accurate manner.
• Manage annual allocated budget by monitoring expenditure up to set limits.
• Optimizing and reducing costs where possible and reporting variances versus budget (validating it with DM/BM first).
• Oversee the shop’s image and ensure its compliance with the brand’s standards.
• Verify and follow up on the cleanliness, display and maintenance of the shop including the window, cash and stock room

Requirements for Role of Shop Manager

• Bachelor’s Degree in business administration, retail management, or related field.
• 3 years of experience in a managerial role.
• Previous experience in the industry/retail is a major plus.

Skills And Knowledge Desired

• Fluency in English.
• Proficiency in MS Office.
• Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and Responsible.
• Specific for Sports Goods retail: Active participation in at least one sporting activity and expert knowledge of sporting events.
• Developing and Motivating Others.
• Cultural Awareness.
• Decision Making.
• Commercial Understanding.
• Analytical Thinking.
• Customer Focus.
• Driving and Achieving results.

F&B Field Operations Internship Azadea Group Dubai