Shop Manager Azadea Group Abu Dhabi
Full time @Azadea Group posted 2 months ago in Retail Shortlist Email JobJob Detail
-
Job ID 26456
-
Career Level Senior
-
Experience 4 Years
-
Gender Male Female
Job Description
Shop Manager at Azadea Group will be responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. Candidate manages inventory, maintenance, and ensures the shop’s external appearance meets brand standards. This is a Senior level full time job. And salary can range between 12000-25000 AED/month.
Responsibilities of Shop Manager
- Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.
- Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio.
- Ensure that store licenses and certificates are up to date, and that employees’ official documents are valid and compliant with local regulations.
- Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities. Including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.
- Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items. And manage collection rotation in coordination with relevant stakeholders to determine replenishment needs.
- Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.
- Prepare staff schedules based on budgeted hours, visitor traffic, daily sales targets, events, and operational needs (including shipments, stock counts, sales, etc.). Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.
- Log and update all commercial and operational information, as well as various requests, on provided platforms (such as help-desks, events, and loss prevention applications) in a timely and accurate manner.
- Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget. –
- Oversee the shop’s image and ensure compliance with the brand’s standards. Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.
- Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to facilitate informed decision-making.
What you will do more
- Specific for Multimedia & Lifestyle: Monitor and analyze sales data to pinpoint trends and opportunities for expanding or adjusting departmental offerings.
- Optimize inventory levels and product assortment to efficiently meet customer demand.
- Specific for Multimedia & Lifestyle: Remain informed on the latest trends and advancements in technology, lifestyles, music, and literature to offer knowledgeable recommendations to customers and enhance sales initiatives.
- Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base. And that staff are optimally motivated and enabled to maximize their potential and contribution to the company. Conduct daily Japanese meetings to keep the staff informed and engaged.
Requirements for Role of Shop Manager
- Bachelor’s degree in a related field.
- 4-6 years of experience in Retail, or a similar role.
Skills And Knowledge Desired
- Fluency in English.
- Fluency in Arabic is a plus.
- Proficiency in MS Office.
Other jobs you may like
-
Sourcing Manager Al Tayer Group Dubai
- @ Al Tayer Group
- Dubai, United Arab Emirates, Al Tayer Group - Head Office, Garhoud Atrium, Dubai, AE
