Shift Supervisor Galadari Brothers Group UAE

Galadari Brothers Group is presently hiring eligible candidate for the job role of a Shift Supervisor. The selected candidate will assist the Restaurant General Manager in supervising the Crew members, monitor their performance, making sure that they perform according to the brand’s standards.

Duties of A Shift Supervisor

• Financial: Achieve store targets as assigned working along with the team.
• Ensure cost control and contributing to the bottom line.
• Prepare daily consumption & sales report.
• Prepare the daily plan of the day/ shift.
• Internal process: Monitor and motivate sales activities.
• Participates in handling cost control.
• Conducts daily critical inventory.
• Complete all daily paperwork and in-store banking for the designated shift.
• Follow the Company cash handling procedures and ensure that customer service employees also adhere to these guidelines.
• Work on effective food production and handling, to minimize food waste and best utilization of raw materials.
• Ensure that sufficient labor and supplies are available, taking corrective action where necessary.
• Ensure that the correct volume of product is prepared to meet the level of business and accurately maintain the product control sheet.
• Conducts daily, weekly and monthly inventory.
• Provide supervision for employees to ensure that brand owners standards maintained throughout the shift.
• Ensure statutory and company health, safety and food hygiene regulations followed during the shift and corrective action taken as required.
• Ensure that all company security procedures followed in order to ensure the security of premises, people, stock, equipment and monies at all times.
• Professionally represent the company to outside agencies such as Health Office, labour office.
• React to resolve Emergencies as appropriate.
• Recognizes routine problems and resolve them.
• Manage designated shifts ensuring that all policies and procedures adhered to.

What You’ll Do More?

• People: Assist the restaurant management with training new and existing employees towards brand standards and Team Leader proficiency and ensure the standards maintained.
• Record performance gaps and report performance deviation.
• Reward & recognize Team member in his shift.
• Observe employee’s daily performance and correct any deviation.
• Notifies Restaurant Manager of grievances or potential problems.
• Treat Team Members fairly with respect and dignity.
• Catches people doing right things and personally participates in R&R programs and events.
• Customer: Successfully resolve customer complaints and queries correctly and confidently reporting serious complaints to the RM or Area Coach as appropriate.
• Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team.
• Maintain customer mania spirit within the restaurant team, train and empower TM to handle complaints.

Elgibility Requirements

The eligibility requirements for the role of a Shift Supervisor are as under:

• Any Graduate.
• Experience in casual dining resaturants at supervisory level for at least 2 years.

Skills Desired

• Very good communication skills.
• Leadership and people skills.
• Ability to multitask.
• Flexibility & adaptability.

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