Emirates Integrated Telecommunications Company is seeking an experienced and dedicated Service Delivery Network Engineer in Dubai.

Job Duties of Service Delivery Network Engineer

Acting as Subject Matter Expert for BB Tx, Internet BB, Islands, ASR, Core solutions.
Traffic reengineering for BB Tx, Internet BB, peering and Transit links.
To perform optimization of traffic to have best customer experience.
Capacity triggers and follow-up for capacity expansion for Internet BB links and nodes.
Handling troubleshooting for above mentioned nodes/solutions in close coordination with other teams.
Running daily/weekly healthchecks for the owned nodes/domains.
Provide the needed on time support and troubleshooting for all issues happens in Internet BB domain, since connectivity provided through IP.
Do the needful escalation and involve vendors on time affecting manner in case of need, and ensuring adequate follow up and problem resolution within contracted SLAs.
Performing periodic analysis of performance reports and observations to proactively prevent issues from occurring.
Handling daily Trouble Tickets as per du operation policies and scope of work.
Oversee the provisioning of periodic and ad-hoc reports to planning team to help in the capacity planning and future upgrades of service delivery platforms and Data-Centers network.
Providing the needed update for RFO – Reason for outage (if any) / following up all recommendation to avoid re-occurrence of similar faults till it take place.
Assisting different planning teams/Acceptance Team in all Network Nodes Integrations, propose/attend ATP to assure redundancy, symmetry and best ways of integration are used.

Maintains an up-to-date documentation/diagrams of the existing devices/solutions to help in troubleshooting issues and share them with other technical teams if required.
Work closely with planning team(s) on capacity planning, upgrades, and design issues related to existing solutions.
Perform periodic health checks, preventive maintenance service delivery platforms and Data Centers network to identify potential problems or loopholes, and testing the redundancy.
Ensure that all network elements and support systems are appropriately redundant and backed up in accordance with agreed policies wherever applicable.
Review all the documentation presented by either vendors or Network Development for any new network elements or technologies introduced into the network.
Ensure monitoring and analysis of vendor performance as well as managing the vendor relationship together with the Vendor Management Organization.
Develop technical reports and documentation.
Work on any network disasters, prepare and implement alternative plans and finally restore network to deliver specified service levels.
Support all efforts for releasing DR run-books in order to allow for successful service restoration in case of crisis.
Review, approve, prepare MOP and implement CRs for different du business needs.

The eligibility requirements for the role of Service Delivery Network Engineer are as under.

Qualification

Bachelor’s of Engineering / B.Sc. In Electronics/Telecommunication/Computer Sciences.

Experience

Minimum 8 years of experience in Telecom Domain.
CCIE is preferred.
More than 5-7 years of experience in BB Tx, Internet BB, Islands, ASR, Core and security networks.
Experience relationship management inside and outside organization.
Exposure to Virtualization and Related Operational Techniques.
Should have experience on legacy platforms – N7K, N5K, 7600, 6500, 3750, 2960 routers and switches.
Should have knowledge on Juniper, Cisco, Huawei, Fortinet firewalls.

CCNA and CCIE.
Through Knowledge of Traffic Reengineering.
Knowledge of Routing protocols, BGP/OSPF/BFD and expert in related configurations.
Expert in DNS and DHCP solutions.
Complete understand of Access Control Solutions like ISE.
Problem Solving and Decision Making.
Team Work and Cooperation.
Good communication skills.
Initiative and Commitment to Achieve.
Excellent understanding of security infrastructure components and building highly available computing environment.
Good understanding of served and systems need to be secured like, BSS/OSS solution, mobile and fixed known services.
Detailed knowledge of security solutions operation techniques.
Must have exceptional customer focus – internally and externally.
Able to handle multiple complex problems in a highly stressful environment.
Analytical thinking.

Service Delivery Network Engineer EITC UAE