Service Coordinator Despatcher Johnson Controls Dubai

Service Coordinator Despatcher Johnson Controls in Bin Brook Building 7th Floor, Building No 720, Hamdan Bin Mohammed St, Al Danah, E10, Abu Dhabi, UAE is a key role reporting to the Service Ops & Analytics Manager and is responsible for scheduling jobs for technicians, coordinate with the Operations teams and providing answers to questions by retrieving information from the necessary departments and supervising the field units’ routes to prioritize and organize their schedules. This is an Entry level full time job. And salary can range between 4000-5000 AED/month.

Responsibilities of Service Coordinator Despatcher

• Scheduling jobs for around 50 technician and dispatching vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.
• Creating jobs in the system and communicating with the Operations team.
• Coordinating with multiple departments and customers for successful job execution.
• Following up on timesheet approvals and billing.
• Contributing to process improvement initiatives.
• Analyzing and consolidating various reports using Excel.

Requirements for Role of Service Coordinator Despatcher

• University degree or diploma.
• 1 year Work experience in a similar role.

Skills And Knowledge Desired

• Ability to deal with multiple urgent situations, and co-ordinate for quick resolution without supervision.
• Attention to detail.
• Good Excel and numerical skills.

Project Engineer Johnson Controls Abu Dhab