Server Penrose Four Seasons Hotels and Resorts

As a Server at Penrose within Four Seasons Hotels and Resorts, you’ll deliver attentive and personalized service, take orders, and ensure seamless dining experiences, reflecting the highest standards of hospitality and professionalism.

Responsibilities of Server

• Demonstrates a high degree of standards awareness; promotes teamwork and acts as role model.
• Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers.
• Prepares mise-en-place; sets up and clears tables in the work area. Maintains high standards of hygiene and orderliness.
• Provides genuine hospitality and recognition, acts as host/hostess in the work area. Promotes hotel services and products.
• Takes orders for, serves (where applicable, prepares) food and beverages to guests as per resort standards in a friendly, timely and efficient manner.
• Possesses a high degree of product knowledge and relevant technical skills.
• Anticipates guest needs, offers suggestions and ascertains satisfaction.
• Adheres to the Hotel’s code of conduct and grooming & hygiene standards.
• Maintains a clean and orderly work area and promotes a safe working environment.
• Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented.

Requirements of Server

• High School Diploma.
• 1-2 years’ experience working in Food & Beverage preferred.

Skills and Knowledge Desired