Senior Voice Engineer Etisalat UAE

Etisalat is currently accepting applications from eligible candidates for the role of Senior Voice Engineer in Dubai. Successful candidate will be responsible for designing, planning, implementing and configuration of Microsoft Teams DR and Skype for Business Enterprise Voice.

Duties of Senior Voice Engineer

• Perform multi-tenant and multi-site Teams Direct Routing deployment.
• Comprehensive understanding of ISDN, IP, UDP, VOIP, H.323, SIP, RTP and other media and signaling protocols.
• Excellent knowledge of Ribbon and AudioCodes SBC and other products for Teams Direct Routing.
• Expertise in Ribbon Standalone and Ribbon Core SBC Multitenant deployment and on-going technical support/maintenance.
• Ribbon Core SBC Architecture, High Availability, Platform Management, licensing, Monitoring and Alerting.
• Hands on experience to configure end to end new client setups, and maintaining existing customer configs for Ribbon Core SBC.
• Trunks & DID(s), PSTN Numbering, Dial plans, Call routes, custom manipulations, masking, other policies to provision calling services for customers.
• Able to lead and successfully execute Interops, customizations and Integrations with 3rd party communication platforms.
• Expert levels of problem solving and analytical ability to analyze complex and detailed structures.
• Expertise in deep-dive troubleshooting, and diagnostics to identify/fix faults in quick time.
• Should be well versed with diverse tools used in investigations for, e.g. logs, SIP capture, headers, call Traces, call details records etc.
• Effective end-to-end project planning and management from scoping to activity sequencing, effort and cost estimation, risk analysis and quality management.
• Clear and effective communication across all mediums (e.g. email, conference calls, in person, written documentation, etc.)
• Effective communicator & negotiator with strong analytical, problem solving & organizational abilities.

Job Requirements For Senior Voice Engineer

The eligibility requirements for the role of Senior Voice Engineer are as under:

• Engineering Degree in the relevant field.
• 10-15 years of experience as: Subject Matter Expert, Escalation Engineer, and Senior Technical Consultant in Unified Communications and Telecom domain.

Desired Certifications

• Microsoft, Ribbon and AudioCodes Certified.
• MS-700: Managing Microsoft Teams Certified.
• Ribbon Edge Implementation and Support Professional Certified.
• Ribbon Core Implementation and Support Professional Certified.
• AudioCodes Certified Associate Certified.

Application And Cloud Administrator Etisalat UAE