Senior Sales Agent Emirates Airlines Dubai

Senior Sales Agent in Emirates Holidays (UAE Nationals Only) at Emirates Airlines in Garhoud Area opposite to Airport Terminal 3, Dubai, UAE will provide comprehensive administrative support to the sales team, ensuring timely processing of MIS reports, corporate reports, etc., to deliver efficient service to customers. This is a Senior level full time job. And salary can range between 5000-9000 AED/month.

Responsibilities of Senior Sales Agent

• Create, consolidate, and update various reports related to sales, travel agents, corporate clients, and market information. To enable Management to make informed decisions. Develop more efficient and faster ways of working.
• Liaise with various departments, including Sales, Tariff, Marketing, Procurement, Maintenance, Mercator, Pricing, and others, on a range of administrative matters related to the needs of the Sales department to ensure the smooth functioning of the section.
• Coordinate all corporate deals by ensuring they are in the desired format. After acquiring fare approvals from Pricing and Tariff, prepare and dispatch the contracts on time.
• Ensure that the deals are renewed or revised when required and filed appropriately so that an up-to-date contract can be easily retrieve.
• Acknowledge all CIP (Carrier Identification Plate) requests from travel agents upon receiving approval from Management. Ensure that Credit Control receives the bank guarantee.
• Input, constantly update, and maintain records of all BSP and SSI requests. Receive approval from Management, Planning, and International & Industry Affairs, and provide timely feedback to the sales staff and travel agents.
• Coordinate all BSP investigations by following up with sales staff and travel agents, consolidating reports, and ensuring that deadlines set by Planning, International & Industry Affairs are met.
• Provide administrative support to all sales staff by drafting high quality letters when required. Maintaining and updating various databases, thus enabling the sales staff to spend more time proactively.
• Correlate on behalf of Management, Sales, Tariff (ASU), and others, on updated fare lists, discounts, and grievances to ensure better customer service.
• Coordinate with Marketing for timely deposits of brochures, fliers, posters, and other materials for the sales team to enact timely deliverances in the market.
• Record the minutes of the section meetings to ensure that the decisions taken are complied with.

Requirements for Role of Senior Sales Agent

• 12 years schooling or equivalent.
• 3+ years experience in administrative roles within the sales department of an airline.

Skills And Knowledge Desired

• Skills include proficiency in computer applications such as MS Excel, MS Word, Access, PowerPoint, email and internet usage.
• Demonstrated ability to work independently with minimal supervision.
• Strong communication skills in both written and spoken English.

Training Specialist Emirates Airlines Dubai

Tagged as: Sales Agent