Senior Relationship Officer Aayan Banking Dubai Islamic Bank

Dubai Islamic Bank is currently seeking suitable candidate for position of Senior Relationship Officer Aayan Banking. The role holder is responsible to manage and enhance client relationships, ensuring customer satisfaction and adherence to Islamic banking principles, while driving business growth.

Responsibilities of Senior Relationship Officer

• Deliver the budgeted volumes for deposits and sale of Investment Products.
• Increase the Private Banking portfolio by increasing deposits of existing customers and targeting of HNWI not Banking with us.
• Sell the various Islamic Investment Products that are offered by Aayan Unit/other Business Units, cross sell other Dubai Islamic Bank Products and Services to Aayan Banking customers.
• Provide “One Stop” Banking Service to the customers of Aayan Banking ensuring timely and efficient execution of customers’ requests.
• Ensure adherence to Bank processes & policies and report deviation to immediate supervisor/manager.
• To ensure that there is no loss of customers from Aayan Banking due to unsatisfactory service on our part.
• To maintain regular contacts with sensitive Aayan Banking customers either through telephone calls or Personal visits and update the daily call report in CRM.
• All the above responsibilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.

Role Requirements

The requirements for the job role of Senior Relationship Officer Aayan Banking are as under:

• Minimum- Diploma or University Degree; Masters or Certification from an accredited University/Institute is preferred.
• At least 3-4 years’ experience of dealing with HNWI and managing a portfolio.

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