- Bachelor’s degree Preferable in Commerce, Banking, Finance or Economic.
- 3 years’ relevant experience in the Banking sector with at least 2 years in similar positions of progressively increasing managerial responsibilities in the Unit function.
First Abu Dhabi Bank is presently accepting applications from suitable candidate for the job role of Senior Officer (Staff & Consumer Banking Account Services). The role holder is responsible to support all PBG business by providing operational services and support, allowing them to focus on business growth and building new relationships for the bank. Main channel for complaint. Provide necessary support to offshore team by coordinating with internal department and stakeholders.
Responsibilities of Senior Officer
- Policies, Systems, Processes & Procedures.
- Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Demonstrate compliance to organisation’s values and ethics at all times to support the establishment of a value drive culture within the bank.
- Educate business and offshore team on policies and SOPs as required.
- Continuous Improvement
- Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices.
- Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.
- Recording of all assigned responsibilities such as inquiries, complaints and assigning.
Role Requirements
The requirements for the job role of Senior Officer (Staff & Consumer Banking Account Services) are as under:
