Operations Manager Aldar Education UAE

Senior Manager Operations at Aldar Education will be responsible for advising, implementing and supporting initiatives within their specialist area, and ensure compliance with related internal & external directives and regulations. As a cluster lead, directly supporting a group of Principals and Operations Managers (OM), the Senior Manager will be fully responsible to effectively oversee all Operations, Administration & Support Service related activities within their cluster and ensure compliance with Aldar Education & ESE policies, procedures, HSE, audit and regulatory directives. The incumbent will continuously strive to exceed internal & external customer expectations, capitalizing the economic profit and return on capital investment, while embracing the Aldar Education Core Values. To embody the values, vision and ethos of Aldar Education and assist the department in implementing process and policy which will ensure high quality and successful outcomes.

Duties of Senior Operations Manager

• Lead specialist function (TBC), ensuring consistency & efficiency aligned with strategic directives, maximizing cost & quality.
• To be responsible for the organisation’s and delivery of operations, administration and support service teams across the Cluster(s).
• Support & advise Cluster & HQ on operations, finance, HSE & regulatory compliance. Ensure effectiveness through robust performance management.
• Implement processes & guide Principal, Senior Leadership & HQ on audit & compliance. Ensure year round school compliance.
• Lead key cluster objectives by formulating & leading specific aspects of school business/improvement plan related to operations & support services.
• Champion & drive positive safety culture across cluster teams.
• Oversee the efficiency of support functions (Procurement, IT etc) in coordination with HQ functional reporting lines.
• Regular liaison with project stakeholders to ensure operational excellence and efficiencies across schools and at cluster level.

General Operations of Senior Operations Manager

• To support the Principals and OM in implementing the agreed business strategy for both the School and Cluster.
• Development and implementation of policies, systems, processes and student safeguarding measures relevant to their cluster and in conjunction with Aldar Education HQ to ensure business continuity and service deliverables.
• Initiate and identify good practices within their cluster and ensure these are shared throughout the group in order to streamline operations, processes and policies and secure efficiencies.
• Be contactable outside of normal School hours, available to attend site to support the Operations Team when required in line with the Aldar Education Critical Incident Response Protocols.
• Support the OM and all project stakeholders in the effective delivery of key projects such as new builds and major expansions, sharing knowledge and good practice during project execution.

Leadership & Management

• Oversee the performance of the Operations & Support Service staff to ensure high standards of service are maintained throughout the School(s) and that cluster teams provide a collegial efficient and effective service culture.
• Continuously review school support services operating models and staffing levels to ensure the school is suitably resourced to deliver key objectives whilst ensuring school financial and operational performance is maintained.
• Contribute to the recruitment, professional development, appraisal, and training of all Operations & Support Service staff ensuring that members of the team undergo an individual development plan to help the school in building a high performance team.
• Facilitate coordination between multiple stakeholders (schools, cluster, ESE and HQ functions).

Finance, Commercial & Procurement

• To support the Principal and OM in developing & monitoring all relevant budgets and expenditure, particularly operational costs, ensuring the department receives best value and service at all times.
• Continually reviewing opportunities for shared resource, cost and/or services across the cluster they hold responsibility for to ensure that the schools benefit from improved access to service teams and physical resources (i.e. support staff, transport etc).
• Support the OM in reviewing & preparing all relevant information (e.g., scope of work, purchase requisition/specifications) to initiate tenders and develop weighted pre determined evaluation criteria & assist OM & Procurement in the technical evaluation of the tender documents submitted.

Relationship & Stakeholder Management

• Embrace and encourage the ethos and standards of excellence as defined in the Aldar Education Core Values.
• Ensure that assigned cluster is fully compliant with local government authority regulations to safeguard against fines of any nature as a result of non renewal of contracts at school level.

Health, Safety & Environment

• To lead and support a culture of ‘no hurt, no harm’ through pro active and pragmatic risk based decision making.
• To promote and demonstrate a supportive and business focussed approach to the management of risk, with a solutionbased mentality.
• To drive a positive and proactive health and safety culture throughout their team.
• To ensure adherence to all relevant Service Guidelines and Policies, developing and challenging where necessary.
• To drive and support the use of the AVA system to ensure compliance in regard to incident management.

Specialist Function

• Ensure compliance of specialist area (TBC) to industry standards, specifications, and regulations.
• Upheld and embed Aldar Education Core Values & standards in specialist role (TBC). This sentence is 19 words and captures the essence of the original sentence while being shorter and more concise.

Job Requirements for Role of Senior Operations Manager

The requirements for the job role of Senior Manager Operations at Aldar Education are as under:

• Bachelors (BSc) in business related subject.
• At least 5 years’ experience in a senior level position within an education or service oriented industry.
• Related industry qualification, of graduate level, for the assigned functional area(s).
• Certificate of School Business Management / Facilities Management / NEBOSH or IOSH preferable.

Skills & Knowledge Desired

• Fluent English communication skills, written and oral.
• Attention to detail with diligent follow up, and able to execute in a timely manner.
• Skilled in multi tasking and handling pressure.
• Organizational ability, of self and others.
• Forethought and forward planning (particularly as this relates to local Government compliance matters).
• Capable of influencing people and talented in networking with cultural sensitivity.
• Good interpersonal skills.
• Strong and consistent supervisory skills.
• Commercial acumen.
• Initiate effort and energy beyond the typical workday, where the tasks require additional commitment.

Admissions Manager Aldar Education Abu Dhabi UAE