Senior Information Technology Support Engineer Adecco Abu Dhabi

Adecco is currently recruiting for Senior Information Technology Support Engineer for their leading client based out of Abu Dhabi. The job offers multiple benefits and there’s no gender restrictions. Both male and female can apply.

Requirements of Senior Information Technology Support Engineer

  • BSc/BA in IT, Computer Science, or relevant field.
  • 5+ years of experience in an IT Support position in a large company.
  • Proven experience as a L2 Support- help desk technician or other user support role.

Skills and Abilities Desired

  • Tech savvy with working knowledge of office automation products, databases, and remote control.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Broad range of LAN/WLAN and IP telephony knowledge, especially regarding Cisco networks.
  • Extensive knowledge of standard desktop applications and operation systems, especially regarding Microsoft office applications, adobe products, and windows operating systems.
  • Knowledge of IT Service Desk procedures, anti-virus and security systems, and backup systems.
  • Vendor Management Skills.
  • Thorough understanding of ITIL or similar service delivery systems.
  • Strong analytical skills.
  • Technical and non-technical communication skills.
  • Ability to communicate with users, vendors, and HQ clearly and independently.
  • Ability to establish user trust and confidence.
  • User-oriented and cool-tempered. 

HR Systems Migration Specialist Adecco Dubai

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