Chalhoub Group
Chalhoub Group is currently seeking to hire a candidate for the job role of a Senior Associate in CRM (HO1) in Unit GS, 075, Financial Center Rd, Downtown Dubai, Dubai, UAE. This is a Senior level full time job. And salary can range between 10000-20000 AED/month. Charlotte de la PotterieT Talent Acquisition Consultant post this job vacancy.
Responsibilities of Senior Associate CRM
- Planning and delivering CRM campaigns across the 2 markets and multiple channels with a view to retaining existing customers. Increasing brand loyalty and acquiring new customers.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
- Development of testing strategies to guarantee the most efficient approach for CRM and their customers.
- Coming up with creative ideas, preparing proposals, overseeing the production process & execution.
- Nurturing brand relationships and leasing on collaborations.
- Contributing to projects such as automations, personalization strategies and more.
- Weekly and adhoc reporting on campaigns to measure success and opportunity.
- Think strategically and question strategies to fully optimize.
Requirements for Role of Senior Associate CRM
- Bachelor’s Degree in Business Administration, Marketing, Information Technology, or a related field.
- 3+ years experience in CRM.
Skills And Knowledge Desired
- The ability to meet tight deadlines and outstanding time management skills.
- Teamworking with CRM team as well as other stakeholders and brands.
- Excellent communication skills.
- Commercial awareness with a strategic mindset.
- Analytical skills.
- Creativity.
- Problem Solving.
- Project management.
- Highly organized.