Sales Specialist CRM Abbott Laboratories Dubai

Abbott is a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats. The CRM Sales Specialist (Cardiac Rhythm Specialist) will promote Abbott CRM products through education of current and potential customers and procedure coverage within a defined territory within Middle East region. Under the general supervision of the MEO Country Manager, this role is responsible for providing proficiency clinical support on Abbott Devices for CRM.

Responsibilities of Sales Specialist CRM

• Drive CRM business with sales support in order to assist in achieving projected sales goals and increasing sales revenues.
• Responsible for CRM Cases support inside the EP Lab.
• Demonstration, set-up, testing and service of Company products which include CRM devices and programmers diagnosis, monitoring, managing and treating heart arrhythmias:
• Provide technical support on the devices to customers and prospective customers by responding to inquiries and providing effective high level service.
• Provide educational and training support to customers and prospective customers including on-site clinical training for physicians and other medical personnel.
• Represent the Company as a professional and competent resource in support of client and Abbott objectives.
• Continuous follow-up with distributors on targets with respect to the managed line of business.
• Supporting distributors with new product launches, education and team certification.
• Provide support for sales and marketing personnel in the set up and demonstration of Company products including the development and presentation of sales proposals.
• Provide technical support to customers and prospective customers by responding to inquiries and providing effective and timely resources and/or personal competences.
• Develop and maintain effective professional relationships with physicians and EP Lab personnel.
• Cultivates a wide range of internal networks and begins to develop an external network of resources to facilitate completion of tasks.
• May demonstrate basic project management skills by acting as a project lead on small, well defined projects.
• Provides guidance to less experienced staff. Influence exerted at peer level and occasionally at first levels of management.
• Plans, organizes, and prioritizes own daily work routine to meet established schedule.
• Exercises authority and judgment within defined limits to determine appropriate action.

Qualifications & Experience

Following is the eligibility criteria for the role of CRM Specialist (Cardiac Rhythm Specialist) at Abbott:

• Bachelor’s degree.
• Minimum 3 years of related work experience in CRM product line with a good understanding of specified functional area. OR
• An equivalent combination of education and work experience.

Knowledge & Skills

• Working knowledge and application of business concepts, procedures and practices.
• Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Has a general knowledge of technical alternatives and an understanding of their impact on the systems environment.
• Willingness & ability to travel approximately 50 % of the time.

EMEA Business Analyst Abbott Laboratories Dubai