Job Description
Sales Service Engineer at Al Masaood in 54 Al Maktoum Rd, Deira, Riggat Al Buteen, Dubai, UAE will build and maintain a strong relationship with Key Customers and attract new business. Be a representative for Al Masaood Power Division and network with potential clients. This is an Intermediate level full time job. And salary can range between 10000-20000 AED/month.
Responsibilities of Sales Service Engineer
- Build and maintain strong relationship with existing key customers.
- Generating revenue through proactive service sales through all channels.
- Deal with technical inquiries from customers to colleagues whether in the capacity of your own knowledge or by assisting experts in providing the clarification.
- Focusing on growing and developing existing key client accounts.
- Attract new businesses which are currently not covered by their scope of supply, especially for key accounts.
- Build up good relationship with prospective customers.
- Ensure and follow-up on the delivery of services to customers in a timely manner.
- Follow up and supervise the preparation of quotations/tender documents submitted to key customers.
- Follow up on due payments and ensure that the money is received on time or before due date in compliance with the agreed payment terms.
- Conduct regular meetings with clients with regards to prospective business opportunities and submit reports to the Service Manager.
- Maintain minutes on feedback received from customer meetings.
- Prepare regular reports of progress and revenue forecasts required by management.
- Resolve any issues and problems faced by customers and deal with complaints to maintain the company’s reputation.
- Inform and explain solutions that customers meet their objectives.
- Sign new service contracts to increase business base and smooth sales pipeline.
Requirements for Role of Sales Service Engineer
- Bachelor’s Degree in Engineering, Mechanical, Electrical, Electronics, or related fields.
- 5 years of experience in client management.
- Relative experience in dealing with government authorities is a plus.
- Technical background experience.
- Customer Service Experience.
Skills And Knowledge Desired
- Industry knowledge.
- Excellent computer skills with Microsoft office with emphasis on superior excel skills.
Attached Files
Shortlist
closed.
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