Job Description
Centro Barsha Rotana Hotels & Resorts is currently seeking for passionate and dynamic Sales Coordinator who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to guests. As a Sales Coordinator you are responsible to handle all the administrative requirements of the sales office whereby your role involves maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data and avail loss of data from the hardware.
Responsibilities of Sales Coordinator
- Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature.
- Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives.
- Maintain a prompt and accurate follow up and trace system for all correspondences.
- Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action.
- Ensure that the sales month end report is accomplished and submitted on time.
- Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours.
- Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment.
- Ensure that all equipment is in proper working order and cultivate care for all equipment used.
Requirements of Sales Coordinator
- Have a college diploma.
- 2+ years previous work experience.
Skills and Knowledge Desired
- The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with high level of confidentiality.
- You are self motivated and with a positive attitude, the ability to think laterally and undertake initiatives, along with an outgoing, charismatic and approachable character.
- You will work well under pressure in a fast paced environment and be a great team player with a concern for quality.
Possess following additional competencies:
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
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