Grand Mercure Hotel and Residences Dubai Airport is looking to hire suitably skilled and devoted candidate for role of Sales Coordinator.

Responsibilities of Sales Coordinator

Sales in attracting new and old customers to the hotel be responsible for providing assistance to the team.
Manage all aspects of sales activities, including receiving initial inquiries, timely preparation of prospect information, proposals, correspondence and contracts, pending reservations, etc. help coordinate and resolve issues such as.
Prepare proposals and contracts as required.
Contacting customers as necessary.
Control of timely return of contracts to the counterparty.
Accurate reporting of all advertising and information materials.
Coordinate specific marketing initiatives involving revenue streams.
To acquire and share knowledge about Hotel products, including accommodation services, meeting facilities, history and heritage, activities and local programming.
To participate in field inspections, familiarization tours, trade exhibitions.
To actively participate in production and hotel training programs.

To participate in the improvement of systems and procedures.
Provide courteous assistance and proper coordination to hotel staff and guests.
Participate in weekly department meetings, daily meetings and trainings.
To immediately inform the direct manager about the problems or questions that have arisen so that they can be solved in time.
Understand and adhere to all departmental guidelines and policies.
To report any technical problems and necessary needs in the work process immediately to the direct manager.
To assist the work of other employees of the department.
Prepare and submit all reports directly to the manager during the period of duty.
Respond professionally to customer questions and understand their needs and requirements.
To establish close cooperation relations both with colleagues within the Sales department and with employees of other departments.
To establish close cooperation relations both with colleagues within the Sales department and with employees of other departments.
To be responsible for internal coordination with the sales and marketing team.
To ensure accurate and timely preparation of all documents related to the Sales Department (contracts, room lists, proposals, etc.).
To organize and coordinate meetings, events.
Prepare minutes of meetings.

Knowledge of Opera PMS Software, Microsoft Windows computer programs.
Excellent communication skills, both written and verbal required.
Strong interpersonal and problem solving abilities.
Highly responsible & reliable.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Must possess professional telephone etiquette and have an excellent command.
Strong team player who can work independently in a fast paced environment
Dynamic, willing to learn.
Have good sales and presentation skills.

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