Sales Consultant (Volkswagen), Al Nabooda Automobiles Dubai UAE

Duties of A Sales Consultant

• To sell the range of VW vehicles via the use of an effective pro-active sales process, delivering profit targets to Al Nabooda Automobiles.
• Maintain showroom and displays to the required VW standard, to include the availability of brochures and display of VW vehicles.
• Using various sources, prospect for customers on a regular basis to create additional sales opportunities.
• Follow precisely and consistently the VW sales process.
• Develop and maintain full product knowledge of all products, accessories prices and key features of major competitors.
• Participate in planning sales campaigns and promotions to maximise sales.
• Manage the preparation and handover of sold vehicles to customers.
• Introduce customers to After Sales staff in order that they are aware of facilities and procedures.
• Action any improvements recommended following customer feedback through the Customer Satisfaction Index.
• Through the effective use of a follow up process, maintain regular contact with all new and existing.
• Ensure that all customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively.
• Engage in continuous professional development; keep fully up-to-date with new products launched by principal.
• Arrange an annual appraisal with your line manager in accordance with the company’s appraisal process.
• Attend regular staff meetings, using them as a basis for the communication of any ideas for improvement in processes, cost savings and revenue increases.