Key Responsibilities of Sales Associate

• Customer Service:
• Greet the customers and assist them in selecting the right product.
• Convert the window shoppers to ultimate buyers.
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank)
• Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
• Must be presentable and well-groomed at all the times
• Flexible to work for extended hours during the Sale period\
• Must possess up to date product knowledge and ensure minimal stock loss.
• Flexible to work for extended hours during the Sale period.
• Merchandise:
• Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
• Ensure all VM guidelines are follow and all Stock Norms on clearance are maintain.
• Record the inventory inward / outward and maintain the report of the same Process
• Handle the POS (Point of Sale) / Billing Counter efficiently
• Tally  money in the cash till during the beginning / end of the shifts
• Issue receipts / refunds / change to the customers correctly
• Process the payments by cash / credit cards / vouchers / automatic debits
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be flexible to work for varied shifts and overtime as per the business requirement
• Adhere to SOP & Loss Prevention Policies
• Maintain confidentiality of the sales figures to the outside party

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in sales, retail, or customer service.

Manager Digital Marketing Apparel Group Dubai