Sales Agent Retail Flydubai Dubai

Sales Agent in Retail at Flydubai in ENI Sapphire Tower Office number 6, Al Ittihad Road. Port Saeed, Deira Dubai, UAE will promote and sell the flydubai product in the sales shop whilst ensuring a high level of customer service is maintained. This is an Entry level full time job. And salary can range between 5000-7000 AED/month.

Responsibilities of Sales Agent

• Assists customers with information about flydubai flights, schedules, product, terms, and conditions.
• Assists with making new bookings, modifying existing bookings, issuing tickets on flydubai flights as per customer request.
• Collects cash or other forms of payment, creates, and submits daily sales reports to the supervisor and/or manager, and ensures proper banking/reporting to the finance department.
• Updates the ‘OK to board’ message on SPRINT and stamps the visa copy in accordance with government regulations.
• Co-ordinates with agency support, reservation support, group support, airport services and other internal departments as and when required to fulfil customer requests & requirements.
• Provides assistance to passengers impacted by flight disruptions or cancellations by facilitating rebooking.
• Promotes and sells ancillary products provided by flydubai, such as UAE visa, insurance, and rent-a-car services, to customers at the flydubai sales shop, while also driving revenue through the initiation and promotion of the flydubai Holidays product.
• Manages the commercial visa process by validating visa application details submitted by the passengers/agents and processing UAE visa deposit refunds to passengers as per requirements.
• Maximizes sales opportunities by converting inquiries into transactions by offering comprehensive options, thus increasing revenue.
• Manages freelancer and walk-in group requests, overseeing the process from initial inquiry to ticket issuance.
• Completes any additional tasks as assigned, to ensure the efficient functioning of the work unit.

Requirements for Role of Sales Agent

• High School Diploma.
• Minimum of 2 years’ experience working for an airline or travel agency in a ticketing role is desirable.

Skills And Knowledge Desired

• Fluent in English & Arabic.
• Knowledge of any GDS like Amadeus/Sabre is desirable but not essential.
• Customer Focus.
• Teamwork.
• Effective Communication.
• Personal Accountability & Commitment to achieve.
• Resilience and Flexibility (Can do attitude)

Manager Internal Audit IT Flydubai Dubai

Tagged as: Sales Agent