Al Tayer Group
Al Tayer Group is currently looking for a Sales Advisor who will be responsible to deliver excellent customer service through identifying customer needs, offering advice and demonstrating suitable products, building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty. This is an entry level full time role. The salary of this role ranges from 4000 AED to 9000 AED, which may be slightly negotiatable during the interview
Responsibilities of Sales Advisor
- Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
- As as Sales Advisor you will identify customer needs through asking questions, confidently recommend and demonstrate appropriate products, recommend link products at every sale opportunity, close the sale
- Receive cash or payment in any authorized modes from customers, issue receipts or bills against their purchase and provide professional cash point service.
- Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
- Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
- Maintain personal grooming standards as advised by the Store Manager.
- Maintain clean and organized display, fitting rooms and stock areas.
- Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
- Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
- Recruit customers for the database, accurately entering their details on the POS system.
- Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
Eligibility Requirements
The eligibility requirements for role of a Sales Advisor are as under:
- High school qualification.
- 1-2 years retail sales or customer service experience.