Room Cleaner Marriott International Dubai UAE

Marriott International is actively recruiting for the role of General Support Specialist ( Room Cleaner) in UAE. The successful applicant will work at Al Maha a Luxury Collection Desert Resort & Spa Dubai. If you’re interested in this opportunity, submit your resume without any delay.

Duties as Room Cleaner

• Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
• Anticipate and address guests’ service needs.
• Assist other employees to ensure proper coverage and prompt guest service.
• Contact Engineering, At Your Service (AYS)/ Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs and preventative maintenance issues.
• Respond promptly to requests from guests, Front Desk, or At Your Service requests.
• Report room status to Main Linen Room, Housekeeping manager/supervisor, or Front Desk.
• Comply with quality assurance expectations and standards.
• Return cart to designated area at the end of shift.
• Clean and organize items stored in laundry room, supply/storage closets, linen room, and/or uniform room.
• Fold cleaned linen into designated size, either by hand or using folding machine.
• Post caution signs (e.g., wet floor signs) to limit traffic when necessary.
• Support the sustainability program of the property to protect the environment and to achieve the green key certification.
• Sanitize Buggy and load supplies, chemicals, linens, as needed and HK buggy service schedule to follow up.
• Comply with quality assurance expectations, carryout ABC of HK/RPM deep cleaning of floor tiles /carpets shampooing, maintain LC brand standards to keep up GSS cleanliness score.
• Follow the hotel lost & found procedures and all found items to inform the HK supervisor or manager immediately for DP L&F portal registration.
• Ensure to follow the CTC procedures and update the checklist on a daily bases.
• Check that all appliances are present in the room and in working order (e.g., hair dryer, TV, remote, microwave).

What you’ll do as Room Cleaner

• Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror.
• Dust, polish, and remove marks from walls and furnishings.
• Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering.
• Limit access to guest rooms while cleaning by following departmental procedures.
• Remove trash, dirty linen, and room service items from room and balcony/patio.
• Replace dirty linen and terry with clean items, following correct bed making and folding standards.
• Replace guest amenities and supplies in rooms according to standards.
• Report missing hotel/resort property and damages to room to  manager/ supervisor.
• Clean public and employee restrooms and showers, including stocking bathroom with adequate paper goods and soap, cleaning all surfaces, and emptying trash.
• Clean glass in public and employee areas by removing dust, spots, and smears.
• Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment.
• Empty trash containers, ashtrays, and ash urns in public areas into proper containers for recycling or disposal.
• Inspect condition of furniture for tears, rips, and stains and report damages to manager/supervisor.
• Clean and maintain lights by wiping lamps, light fixtures, and light switches, checking that they are in proper working condition, and reporting burnt-out bulbs.
• Speak to guests and co-workers using clear, appropriate and professional language.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Support all co-workers and treat them with dignity and respect.
• Ensure uniform, name tags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Protect the privacy and security of guests and coworkers.

Education & Experience

• Higher Education, Diploma or equivalent.
• No related work experience is required.
• No supervisory experience is required.

Competencies

• Customer Service Orientation
• Team Work
• Diversity Relations
• Dependability
• Integrity
• Positive Demeanor

Job ID

• 23211515

Sales Executive Leisure Marriott International Dubai UAE