Room Attendant DoubleTree By Hilton Resort & Spa Ras Al-Khaimah

As a Room Attendant at DoubleTree By Hilton Resort & Spa Marjan Island, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests.

Responsibilities of Room Attendant

  • Clean guest bedrooms and bathrooms.
  • Vacuum rooms and corridors.
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines.
  • Undertake regular deep cleaning tasks.
  • Restock and maintain trolley on daily basis.
  • Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest.
  • Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition.
  • Be environmentally aware.
  • Dispose of waste accordingly.
  • Manage guest requests in a timely and efficient manner.
  • Comply with hotel security, fire regulations and all health and safety legislation.
  • Carry out lost property procedures.
  • Assist other departments wherever necessary and maintain good working relationships.

Requirements of Room Attendant

  • High School diploma or certification or training in hospitality management.
  • 2 years experience in a similar position.

Skills and Knowledge Desired

  • Positive attitude.
  • Good communication skills.
  • Committed to delivering high levels of customer service.
  • Ability to work on their own or in teams.
  • Flexible and reliable.

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