Emaar
Role in Guest Services function for Sky View at Emaar in Dubai Hills Business Park, Building 1,, P.O.Box 32314, UAE engages in providing exceptional experience to visitors, promoting Dubai as a visitor destination, driving great guest satisfaction and customer experience across activities. This is an Intermediate level full time job. And salary can range between 7000-15000 AED/month.
Responsibilities for Role in Guest Services
- Providing exceptional service, resulting in positive customer experience.
- Managing tours and hosting activities, ticket sales, crowd control and lift operations.
- Displays an active understanding of landmarks, attractions, visitor activities in Dubai as a tourist destination. And proactively promoting the same and At the Top Burj Khalifa and its other products and services to create up-sell opportunities.
- Adherence to all company policies and procedures, code of conduct, Health, Safety and Security procedures including Evacuation and Emergency.
Requirements for Role in Guest Services
- Diploma or Bachelor’s from a recognized University/College.
- Minimum 2 years of Customer facing role experience including cash handling.
- Minimum 6 months of Customer/Guest Service experience gained preferably in a hospitality or retail environment. Need at a minimum to join the team.
Skills And Knowledge Desired
- Put Customer First.
- Drive for Results.
- Learning.
- Resilience.
- Adaptability.