Revenue Optimisation Manager Systems Emirates Airlines Dubai

As Revenue Optimisation Manager (System) at Emirates Airlines,  candidate will be responsible for implementing Revenue Optimization (RO) policies and maximizing revenue for the region utilizing Origin and Destination, Pricing and Inventory Management tools to achieve optimum revenue. Candidate will achieve defined RO Key Performance Indicators Yield, Route profitability, seat factor and market share and coach regional teams in development/implementation of new decision support systems. Job holder will also be responsible for analyzing market trends that influence Emirates’ commercial performance, provide network-wide pricing recommendations that optimize corporate revenue, route yield and profitability.

Responsibilities of Revenue Optimisation Manager

• Manage the business aspect of research & development activities for the Commercial Systems portfolio and innovate new work processes, interfaces and reports to ensure maximization of revenue opportunities by all the Route areas.
• In conjunction with Emirates IT design and develop specifications, conduct acceptance testing, provide user training and operationalize new systems in the most efficient and cost effective manner.
• Work with IT to develop a strategy for data warehousing solutions for Senior management reporting, revenue opportunities, revenue protection & revenue integrity.
• Work in conjunction with IT to perform research and design on implementing state-of-art Airline Management methodologies used in airlines.
• Through careful innovation, work with IT to adapt the Revenue Forecasting/Revenue Planning and Revenue Optimization systems to evolving business processes and network growth at Emirates.
• Envisage, adapt and evolve the business processes, data and systems usage in the Commercial department.
• Ensure that the business processes and systems operate in tandem to maximize revenue opportunities for Emirates.
• Support Senior Management, route managers and route area teams as well as other departmental needs around revenue optimization.
• Run analytics for various what-if scenarios, business contingencies & impact analyses & reacting to unanticipated business conditions. Ensuring timely decision-making leading to quantum revenue gains and cost savings for the business.

What you will do more

• Audit the functioning & usage of existing systems to identify any shortfalls & providing training to users to ensure maximum utilization.
• Design business specifications for new system enhancements through a cross-functional steering group.
• Ensure data and process consistency with other commercial systems.
• Conduct internal surveys of various commercial systems and benchmark EK practices against other airlines for implementing best practices.
• Manage the day to day business system administration of systems through System Analysts to ensure that systems are tuned to make the correct decisions.
• Ensure that the system parameters and filters of commercial systems are in line with the changing business requirements.
• Execute “make vs. buy” analyses for new development.
• Evaluate new systems available through external vendors for suitability of implementing in-house to provide the best cost effective commercial decision support systems to Emirates.
• Support EGIT in the systems development process and conduct user acceptance testing on new systems.

Requirements for Role of Revenue Optimisation Manager

• Degree or honors in Data Science, Information Technology Systems, mathematics/statistics or related to the transportation industry.
• 8+ years’ experience in Revenue Optimization Systems/ Airline Reservation Systems/Fare Quote Engine/Booking & Revenue integrity/Group booking systems.
• 5 years experience in Revenue Management in the airline industry, Data Analytics/Systems analyst roles.
• Experience in Revenue Management techniques- pricing & capacity management. Experience in PROS Origin Destination RMA and RTDP system is a plus.

Skills And Knowledge Desired

• Working knowledge of Advanced Excel, VB Script and SQL.
• Knowledge of IATA tariff, Ticketing and Revenue accounting will be a plus.

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