Retail Sales Representative Al Futtaim Retail UAE

Retail Sales Representative at Al Futtaim Group will be responsible to establish rapport and credibility in assisting customers to purchase the company’s product range whilst at the same time maintaining the company’s standard of merchandising and ensuring stock availability to achieve sales target set by the company by going the extra mile to exceed expectations.

Duties of Retail Sales Representative

• Where processes are not functioning properly or opportunities are perceived for improvement, the role-holder is expected to report back to higher management before acting.
• Good competency with figures and data-mining calculations on Advanced excel, Google Analytics and other digital performance tools.

Timespans Of Decision

• Immediate/Planned approach depending on the urgency & need.

Resource Complexity

• The technical & business knowledge of the role-holder needs to be proficient with the tools & applications that they would require.
• All permissions need prior access request approvals from IKEA and Al-Futtaim group.

Problem Solving

• To maintain Product Complaint protocols and processes.
• All problems faced by the role-holder are concrete and occur regularly.
• Often the role-holder is provided with guidelines, routines or procedures to solve most of the problems encountered.

Discretionary Authority

• Leading strategic projects in a complex, global and multicultural environment and can make complex topics actionable, understood and supported.
• The role-holder must actively observe minor changes or variations in the processes they are involved in and offer improvement suggestions to their line manager.

Internal & External Collaboration  

• Rarely does the role-holder need to initiate process or procedural change themselves.
• Where collaboration is required, it is with other front-line colleagues often in the same location and often in proximity.
• Collaboration is mainly for the purpose of coordinating input.

Eligibility Requirements

The eligibility requirements for role of a Retail Sales Representative are as under:

• High school diploma or equivalent. 
• Previous sales experience.
• 3-4 years of experience with help desk software and remote support tools.

Skills Desired

• Excellent communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers.
• Active selling and support customers with product expertise, through digital channels.
• Customer service skills to listen to the concerns of a customer and be able to address their needs.
• Tech Savvy to be able to get a grip of all the digital tools and use it on a fast and efficient way.
• Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale.
• A strong understanding of the products and services.
• Patience when handling tough cases.

Retail Sales Representative (Import/Export) Khaleej Times Dubai

Marine Sales Engineer Al Futtaim Automotive UAE