Job Detail
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Job ID 28627
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Career Level Senior
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Experience 2 Years
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Gender Male Female
Job Description
Chalhoub Group presently has a job opening for suitably qualified and experienced candidate for position of a Retail Manager in Premium Lifestyle & Childrenswear at Unit GS, 075, Financial Center Rd, Downtown Dubai, UAE. This is a Senior level full time role. For this position salary ranges from 10000-25000 AED, which may be slightly negotiable during the interview process.
Responsibilities of Retail Manager
- Develop and nurture a customer-centric culture across all departments, ensuring their alignment with and support of store operations.
- Drive business growth within the assigned region, actively impacting KPIs and financial objectives.
- Lead and develop a high-performing team, promoting continuous growth on retail excellence and operations.
- Work closely with the HR department to identify, attract, and onboard top-tier professionals. Who align with their client-centric vision, ensuring the success and growth of their retail performance.
- Implement coaching activities to foster team growth and development while promoting internal career paths that leverage. The talents and diversity within their people, thereby enhancing their teams and maximizing their potential.
- Oversee and enhance store operational efficiency, optimizing processes and ensuring a seamless customer experience.
- Collaborate closely with the Merchandising Department to identify and implement the optimal product strategy. For your areas of responsibility, guaranteeing that their retail offerings are perfectly tailored to customer needs and regional market trends.
- Implement and manage effective CRM strategies to build and maintain long-lasting customer relationships, resulting in increased retention and sales.
- Support directors with local PR events in collaboration with the Regional Marketing Team.
- Ensure all retail operations adhere to legal and company regulations, promoting a culture of compliance and accountability.
- Define monthly sales targets for each store while ensuring that the individual targets assigned by store managers. To sales associates are both qualitatively and appropriately challenging, fostering a results-driven and customer-centric sales environment.
- Develop and manage the retail budget effectively, optimizing restheirce allocation for maximum impact.
- Guarantee financial results of the store through effective management of turnover, stock and personnel costs.
- Continuously assess market trends, competitor activities, and customer preferences to inform business strategies.
- Regularly follow up on the store action plans.
Requirements for Role of Retail Manager
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- 2+ years experience managing a network of stores within a premium Retail Fashion brand as an Area or Retail Manager.
- Experience managing large teams with ability to influence and drive results.
Skills And Knowledge Desired
- Proven ability to drive Retail and Product KPI’s.
- Strong understanding of P&L and ability to make decisions to drive profitability.
- Collaborative and Omnichannel mindset, with ability to set guidelines and drive process efficiency.
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