Restaurant Manager Desert Islands Resort & Spa by Anantara Abu Dhabi
Full time @Anantara Hotels Resorts & Spas posted 10 months ago Shortlist Email JobJob Detail
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Job ID 8413
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Career Level Intermediate
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Experience Fresh
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Gender Female|Male
Job Description
Restaurant Manager at Desert Islands Resort & Spa by Anantara is responsible to oversee the daily operations of the restaurant, including managing staff, ensuring excellent customer service, and maximizing profitability. This if full time role and it was announced by the hotel on February 19, 2024.
Responsibilities of Restaurant Manager
- To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.
- Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.
- Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders.
- During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
- Assist in maintaining a highly motivated and well trained staff.
-  Open and close shift in accordance with Manager’s Checklist. Train, maintain and enforce all Anantara Service Standards.
- Properly execute revenue and check control procedures on shift.
- Maintain a safe and sanitary work environment for all Associates and guests.
- Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks).
What You’ll Do More?
- Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
- Be on the floor during entire meal period and ensure adequate coverage.
- Ensure that only a quality product is being serve.
- Â Maintain proper Associate uniform standards.
- Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
- Exercise station rotation to ensure stations are distributed fairly.
- Handle daily Associate relations (i.e. scheduling, time adjustments, etc.).
- Assist any Associate in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates.
- Encourage problem solving by Associates through proper training and empowerment, to ensure guest satisfaction.
- Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counselling and/or disciplinary procedures in accordance with Anantara’s Guarantee of Fair Treatment Policy.
- Â Identify and recommend incentive programs, new ideas, and methods of operation.
- This is a highly visible guest service position, requiring above average communication skills, interacting professionally with guests.
Role Requirements
The requirements for the job role of Restaurant Manager are as under:
- Bachelor’s Degree in Hospitality preferred.
- 3-4 years of experience in similar role.
Restaurant Manager Majid Al Futtaim UAE
Demi Chef De Partie Desert Islands Resort & Spa by Anantara
Quality Assurance & Administration Officer Anantara Vacation Club Dubai
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