Job Detail
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Job ID 9148
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Career Level Fresh
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Experience Fresh
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Gender Female|Male
Job Description
The overall scope of the Restaurant Bartender includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.
Responsibilities of Bartender
- Responsible to Assistant Bar Manager.
- Responsible for Barman/ Barmaid & Host/ Hostess
- Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
- A courteous, professional and efficient service is provided at all times.
- Be knowledgeable of all services and products offered by the hotel.
- Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
- Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
- Â Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
- Successfully perform opening and closing procedures established for the assigned outlet
- Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
- Immediately report guest complaints to the supervisors and ensure follow-up is performed with the guest.
- Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
- Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
Requirements of Bartender
- Peferably holding certification or equivalent bar courses.
- 2 years of working experience in a similar role in a luxury five-star hotel environment.
Additional Job Requirements
- The hotel strictly adheres to all rules & regulations, including the hotel’s policy on fire and safety as well as hygiene regulations, including HACCP.
- The service team effectively manages tasks by delegating appropriate tasks to team members.
- The outlet’s sales drive to its full potential, and the budget is adhered to.
- The outlet maintains a high quality of product and service.
- The outlet develops in an entrepreneurial manner, constantly seeking opportunities to generate more business.
- A courteous, professional and efficient service is provided at all times..
Restaurant Bartender Food and Beverage Jumeirah Emirates Towers Dubai
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