Anantara Hotels Resorts & Spas
Anantara Hotels Resorts & Spas is presently hiring Reservations Manager for its Anantara Downtown Dubai by Anantara in Dubai. This vacancy was announced by the hotel on 4 December 2023 and is open to receive applications.
Duties of Reservations Manager
- Drive the performance of the reservations team on property.
- Adhere to all SOP’s responsible for training and coaching the team members and monitoring their performance.
- Responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members.
- Carry out monitoring of daily arrivals for all guest requests.
- Drive the communication to other relevant departments, meet all realistic expectations of guests, and honor reservations.
- Assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems.
- Take personal responsibility for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.
Eligibility Criteria
Eligibility Criteria for role of Reservations Manager are as under:
- College degree in hotel management.
- Three years experience in hotel reservations and rooms division.
- Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
- Understand the dynamics of regional & local market, local competitors and events of the destination.
