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Reservations Agent DoubleTree by Hilton UAE

  • Full time
  • Al Fujayrah, United Arab Emirates View on Map
  • @Hilton posted 2 days ago
  • Posted : November 22, 2025 -Accepting applications
  • Salary: د.إ4,500.0 - د.إ5,500.0 / Monthly
  • View(s) 10

Job Detail

  • Job ID 54755
  • Career Level  Fresh
  • Experience  Less Than 1 Year
  • Gender  Male Female 

Job Description

This full-time Reservations Agent role at the brand-new DoubleTree by Hilton Fujairah City is the perfect front-line hospitality gig for a phone-savvy, customer-obsessed star who wants to sell rooms in one of the UAE’s most up-and-coming leisure destinations. You’ll handle all incoming calls, emails, WhatsApp and web bookings, upsell suites and packages, chase leads and make every guest feel special from the very first “hello”. Pay is AED 4,500–5,500/month all-in + service charge (real take-home AED 6,500–9,000/month), single accommodation, annual flight, medical, 30–45 days leave, duty meals, Hilton worldwide staff rates (stay almost free anywhere). Shifts 8 hrs/day, 6 days/week. Perfect for polished, English-fluent reservation pros ready to join Hilton’s newest UAE property.

About Company

DoubleTree by Hilton Fujairah City is the fresh 4-star Hilton opening right in the heart of Fujairah city – 200+ rooms, rooftop pool, huge ballroom, all-day dining and that famous warm cookie welcome. Part of the world’s biggest hotel family with unbeatable training and global moves.

Job Title

Reservations Agent

Responsibilities

  • Answer calls, emails, WhatsApp bookings fast.
  • Convert inquiries into confirmed reservations.
  • Upsell room categories, packages, dining.
  • Chase sales leads and future business.
  • Input reservations accurately in Opera.
  • Coordinate with front desk and sales teams.
  • Handle modifications and cancellations smoothly.

Requirements

Education

Diploma or degree preferred.

Experience

1 year experience in hotel reservations or call-centre experience a big plus.

Must Have

  • Fluent English (Arabic/Russian/German a bonus).
  • Super professional phone voice.
  • Can type fast and multitask.
  • Eligible to work in UAE.

Skills

  • Naturally warm and persuasive.
  • Obsessed with guest satisfaction.
  • Cool under pressure.
  • Intermediate computer skills.

Pay & Perks

  • AED 4,500–5,500 basic + high service charge.
  • Single accommodation + transport.
  • Annual return flight.
  • Full medical & insurance.
  • 30–45 days paid leave.
  • Hilton Go staff rates worldwide.

Applicant Location

On-site in Fujairah city, United Arab Emirates.

Application Procedure

To apply, download the Job Info app from the Google Play Store and submit your application through the app.

Note

If you are shortlisted for a job, you will get an email related to the test and interview schedule at your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status. If you have questions, visit the company website or classifiedjobs for more related roles.

Disclaimer

We are only a job posting platform and not directly involved in the hiring process. The hiring company handles all selections and interviews. Please apply through the official application link provided.

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