Reservations Agent DoubleTree By Hilton Fujairah City

As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. There is no nationality and gender restriction for this job, all nationality and both males and females can apply for this job. This is an entry level full time job.

Responsibilities of Reservations Agent

• Convert, quickly, inquiries into contracted business.
• Respond, positively, to sales inquiries to develop future sales leads.
• Identify sales leads, as appropriate.
• Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation.
• Provide prompt and efficient service while maintaining the hotels brand standards.
• Perform any other job duty as assigned by higher authorities.

Requirements of Reservations Agent

• Tertiary qualifications, or other collegiate-level degree.
• 1-2 years previous experience in a Reservations environment

Skills and Knowledge Desired

• A passion for delivering great customer service.
• A highly professional telephone manner and excellent communication skills.
• Outstanding administration and organizational skills.
• Intermediate computer proficiency.

Hotel Reservation Agents Required in Dubai

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Tagged as: Reservation Agent