Reservations Agent Bloom Arjaan by Rotana UAE
- Full time
- Abu Dhabi, United Arab Emirates View on Map
- @Rotana Hotel & Resorts posted 1 day ago
- Posted : October 29, 2025 -Accepting applications
- View(s) 4
Job Detail
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Job ID 53929
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Career Level Intermediate
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Experience Less Than 1 Year
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Gender Male Female
Job Description
Bloom Arjaan by Rotana in Abu Dhabi wants a full-time Reservations Agent. You’ll take home AED 4,000 to 5,500 a month, roughly AED 48,000 to 66,000 a year, based on what you bring. The job means answering phones, typing bookings into the computer, fixing complaints, and pushing extra sales. You need a hospitality diploma or degree and some hotel reservation time. Speak and write English clear; another language helps. It’s a good gig for friendly folks who like talking to guests, stay sharp on rates, and keep things running smooth.
About Company
Bloom Arjaan by Rotana is a modern hotel-apartment in Abu Dhabi with comfy suites for short or long stays. Part of Rotana, it sits in a busy spot with easy city access. The crew keeps guests happy with quick service. Some room details stay quiet. Check https://www.rotana.com/ for more.
Job Title
Reservations Agent
Responsibilities
- Take bookings by phone, fax, or letter.
- Type all details into the system.
- Fix guest questions or gripes fast.
- Know hotel deals and nearby stuff.
- Keep room status right every minute.
- Answer calls the Rotana way.
- Check emails and faxes non-stop.
- File papers neat for the boss.
- Push more sales when you can.
- Help with guest visas per rules.
- Make reports for the manager.
- Keep good vibes with callers.
- Stay cool when lines ring off.
- Team up with front desk.
- Follow rate rules exact.
Requirements
Education
Hospitality diploma or degree.
Experience
1 year work experience in hotel reservation.
Skills
- Clear English talk and write.
- Fast on computers.
- Friendly on the phone.
- Calm with upset guests.
- Good at selling extras.
- Works alone or with crew.
Knowledge
- Hotel booking systems.
- Room rates and promos.
- Guest visa steps.
- Filing and reports.
- Rotana phone rules.
- UAE hotel basics.
Applicant Location
Right at the hotel in Abu Dhabi, UAE.
Application Procedure
Note
Disclaimer
Required skills
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