Reservation Agent EFS Staffing Solutions UAE
- Full time
- Dubai, United Arab Emirates View on Map
- @EFS Staffing Solutions posted 5 days ago
- Posted : July 13, 2025 -Accepting applications
- Salary: د.إ3,000.0 - د.إ6,000.0 / Monthly
- View(s) 16
Job Detail
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Job ID 48190
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Career Level Intermediate
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Experience Less Than 1 Year
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Gender Male Female
Job Description
There’s a spot open for a Reservation Agent in Dubai, and they’re looking to fill it fast. It’s a full-time role, and yeah — you’ll be working on-site, not remote. The job’s pretty straightforward: take calls, help people with bookings, confirm or cancel reservations, and make sure all the info’s entered right. You’ll also be expected to explain offers and answer questions, so you’ve got to be quick on your feet and clear when you talk. If you’ve worked at a hotel front desk or call center before, this will feel familiar. They don’t need someone with a fancy resume — just someone who knows how to keep calm, stay organized, and handle guests politely (even the grumpy ones). English is a must, and if you speak Arabic too, that’s a big bonus. As for pay, it depends on your background — they’ll talk about that during the interview.
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About EFS Staffing Solutions
EFS Staffing Solutions is a well-known staffing company that connects businesses with workers across the Gulf region. They support companies in different industries like hotels, real estate, transport, and even healthcare. Their team has been hiring for years and works closely with big clients to fill important jobs with the right people. What makes them different is how hands-on they are — they don’t just send resumes, they follow up, guide applicants, and stay involved until the person is settled in. They also make sure their placements follow local rules and company policies. It’s a group that’s built trust over time by actually showing up and making things easier for both companies and candidates.
Job Title
Reservation Agent
Responsibilities
- You’ll be answering calls most of the day, helping people book or cancel reservations.
- It could be for hotels, services, or something similar.
- Sometimes you’ll explain pricing or special offers.
- Other times, it’s just updating a reservation in the system.
- You might be asked to suggest upgrades when available.
- If there’s a complaint or a tricky question, it should be passed on to a supervisor.
- But in general, the job is about giving people the info they need and keeping things recorded properly in the system.
Requirements and Qualifications
Education
High school is enough. If you’ve taken any customer service or hospitality classes, that helps — but not required.
Experience
If you’ve worked in a hotel, travel desk, or call center, you’ll find the work familiar. But even without that, if you’ve got good phone skills and some software knowledge, they may still consider you.
Skills
You’ll need to talk clearly, type fast enough to keep up, and switch between tasks. It helps if you’ve got a calm voice, even when the caller doesn’t. Some sales ability would be good too.
Knowledge
If you’ve used systems like Opera or Amadeus, that’s useful. Knowing how bookings work, basic hospitality terms, and some Microsoft Office tools (like Excel or Outlook) is also helpful. But if not, you can learn on the job.
Applicant Location
People already in the UAE will be considered first. If you’re outside but ready to move fast, you can still apply.
Application Procedure
To apply, download the Job Info app from the Google Play Store and submit your application through the app.
Note
If you are shortlisted for a job, you will get an email related to the test and interview schedule on your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status. If you have questions, visit the company website or classifiedjobs for more related roles.
Disclaimer
We are only a job posting platform and not directly involved in the hiring process. All selections and interviews are handled by the hiring company. Please apply through the official application link provided.
