Relationship Manager Emirates Islamic Bank

Emirates Islamic Bank is looking to hire suitably skilled and devoted candidate for role of Relationship Manager (Employee Banking). This vacancy was announced by the company on 20 December 2023 and is open to receive applications.

Responsibilities of Relationship Manager

• Meet monthly financial targets of NTB customer acquisition, new payroll relationships, asset sales etc
• Work with the distribution network (Employee Banking Fulfillment team, branches, IB Sales teams, DSAs) for multi-product/payroll fulfillment on defined sales targets
• Initiate, develop and retain employer relationships (Head HR CEO, CFO or any other relevant contact point etc) while contributing actively to the business development goals of the unit
• Fully engaged in customer acquisition activities, presenting, closing deals, managing and developing client accounts with help of fulfillment team
• Responsible for account opening, initial relationship building and managing the early customer lifecycle for New To Bank customers
• Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded
• To adopt an open and effective communication style and to be a strong team player that can benefit of the overall team/unit especially working with fulfillment team
• Cross sell (assets, bancassurance and wealth products) and refer business to other areas of the bank (e.g. Priority Banking)
• Keep abreast of market trends, customer preferences and new products, as well as to regularly monitor activity by key competitors.

What You’ll Do More?

• KAM template preparation for new payroll relationships
• Periodic updates to management
• Strategic planning for KPI achievement
• Credit policy and process change requirements
• Company specific sales promotions
• New relationship development efforts
• Ensure high level of customer service and quick TAT for all multi-product sales
• Fully aware of all policies relating to operational risk, sales processes etc and all policies and procedures issued in relation to money laundering prevention and KYC
• Responsible for ensuring up-to-date compliance, KYC and client profile for each NTB customer
• Safeguard the reputation of Emirates NBD by employing best practices and acting in a professional manner at all times
• Document all meetings with payroll relationship contact point (HR or Finance manager) and contribute to the reporting processes established in the unit
• Develop interpersonal skills
• Improve sales skills especially cross-selling and wealth business

Eligibility Requirements

The requirements of Relationship Manager are as under:

• Graduate with preferred specialization in marketing, finance, banking or related discipline.
• Around 8-10 years retail banking experience with 5-7 years of Sales experience in payroll, liabilities and assets & 3-5 years of sales team management experience preferably multiproduct sales with cross sell targets.

Assistant Manager Cards Product Emirates Islamic Bank

Enterprise Application Architect, Abu Dhabi Islamic Bank, UAE

Facility Inspector (MPM), Abu Dhabi Islamic Bank, UAE