Job Description
HSBC is currently seeking an ambitious individual for the role of Relationship Manager to join their Commercial Banking team, working together with colleagues to define, manage and achieve divisional business targets. The company published this job on January 17, 2024 and is open to receive application.
Responsibilities of Relationship Manager
- Act as Relationship Manager by offering value-added advice and guidance to customers and placing their needs at the forefront of all that we do, setting world class standards
- Grow sustainable revenues from existing* customer portfolio and through targeted acquisition of quality new* customers
- Structure credit facilities to ensure optimum balance between customer and HSBC interests within the bounds of prudent banking
- Proactively develop effective strategies to manage relationships, both existing and new, by anticipating customer needs and providing superior quality services resulting in increased wallet share.
- Keep up-to-date on knowledge of HSBC’s international and domestic strategy, capabilities and policies.
- Keep abreast of external factors influencing international and domestic business e.g. economic, cultural, geographical, procedural and regulatory requirements.
- Increase profitability, relationship depth while minimizing risk.
- Generate cross country referrals facilitated via Global Links and local or overseas IBC, whichever appropriate.
- Work with product partners (such as Global Payment Solutions, Trade, Insurance) to assess needs of international and domestic customers and offer appropriate solutions.
- Align to MTO and Area Operating Targets defined by the Group (Revenue, RWA, RoRWA).
- Build a network of business introducers in the local professional and business community
Requirements of Relationship Manager
- Bachelors degree in in Business, Finance, Economics, or a related field.
- 2-3 years of experience in similar role.
- Strong experience managing commercial relationships.
Skills and Knowledge Desired
- Knowledge of the HSBC’s products and services.
- Proven ability in identifying and meeting customer needs through a broad range of products and services.
- Proven analytical ability, with experience of credit or relationship management within the Corporate Banking sector.
- Proven level of business acumen and commercial awareness including economic, cultural, procedural and regulatory issues.
- Ability to differentiate from the competition through the delivery of a responsive and proactive relationship management service and to engage with clients at both a strategic and transactional level.
- Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues.
- Ability to effectively plan and organize, with tenacity to drive through results.
- Entrepreneurial and innovative skills with a flair for solving problems.
- Excellent communication skills, including written, verbal, and the ability to deliver compelling presentations.
- Graduation degree is a must to secure a UAE Visa and Work Permit.
